R
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Rodney Smith

Software Engineer

CONTACT

EXPERIENCE

Software Engineer Mentorship Program @ Apple

September 2022 – May 2023 // Albuquerque, NM

  • › Completed a six-month intensive mentorship program, focusing on software engineering principles and Apple's innovative technologies
  • › Developed S.M.A.R.T. goals for career advancement within Apple, emphasizing cross-functional communication and software development skills
  • › Engaged in regular mentoring sessions, resulting in a significant expansion of my professional network within the software engineering department
  • › Actively applied learned concepts to real-world scenarios, initiating a project aimed at improving organizational efficiency
  • › Demonstrated commitment to professional growth by mastering new programming languages and tools recommended by my mentor
  • › Leveraged mentorship to refine my approach to Apple’s culture, gaining insights into effective leadership and innovation strategies

Mac+ T1 Advisor @ Apple

June 2013 – Present // Albuquerque, NM

  • › Provide comprehensive technical support for Apple's Mac products, ensuring high levels of customer satisfaction through effective problem resolution
  • › Utilize strong communication skills to assist customers via chat, offering clear and user-friendly solutions
  • › Maintain up-to-date knowledge of Apple's products and services to provide accurate and timely support
  • › Collaborate actively with team members, sharing knowledge to enhance the overall quality of service, demonstrating a strong commitment to teamwork
  • › Manage case documentation and follow-up diligently, ensuring all customer interactions are well-documented and resolved promptly

Web Developer @ Freelance

Sep 2011 – Feb 2016 // Albuquerque, NM

  • › Developed, designed, tested, and debugged applications from foundation to full production for clients
  • › Attracted users to websites with professional, user-friendly designs and clean code for high-performance operation

Volunteer & Collaboration

Chapter Co-Lead @ Codecademy

August 2022 – Present // United States

  • › Co-host virtual meetups for developers and students learning programming
  • › Guide newcomers in software engineering, sharing unique insights and resources from my experience to spark their growth in tech, in line with Pinterest's ethos of collaboration and empowerment.

SUMMARY

Driven and aspiring software engineer with a passion for technology and the creative (after all, technology CAN be fun). A strong foundation in both collaborative and autonomous development. Eager to contribute to Pinterest's mission of bringing everyone the inspiration to create a life they love.

SKILLS

Soft Skills

  • Complex Problem Solving
  • Strategic Thinking
  • Ambitious Skill Development
  • Team Building
  • Change Management

Technologies

  • HTML
  • JavaScript (ES6+)
  • CSS
  • React
  • Vue
  • Node.js
  • Git

EDUCATION

University of Phoenix

Albuquerque, NM

Bachelor of Science in Information technology (Concentration: Web Design & Web Management)

(GPA: 3.8).

Continued learning

  • › Scrimba:

    Frontend Developer Path

  • › Coursera:

    Meta Frontend Developer

  • › Web Dev Simplified:

    JavaScript Simplified - Beginner

  • › Web Dev Simplified:

    JavaScript Simplified - Advanced

  • › Web Dev Simplified:

    React Simplified - Beginner

  • › Web Dev Simplified:

    React Simplified - Advanced